Curiosity has been part of this company from the beginning. Before Interlink focused on manufacturing IT, our founder spent time on the floor of an injection molding facility — pulling parts off machines, working alongside engineers, and seeing firsthand how dependent a production environment is on every system running correctly.

That experience did not create manufacturing experts overnight. It did something more important: it created genuine respect for what manufacturers build, and a clear picture of what it costs when technology gets in the way of production.

That is the foundation Interlink Technology was built on. Over the past decade, we have grown into a team of engineers and support staff who treat manufacturing IT the way manufacturers treat production — with discipline, documentation, and accountability for outcomes.

We support manufacturing ERP environments as production-critical infrastructure. Production-stopping issues are treated as emergencies, not help desk tickets. We triage by production impact and respond accordingly.

Manufacturers have been underserved by the IT industry for a long time. Generalist MSPs treat every client the same: the same ticketing system, the same response priorities, the same engineers who have never set foot in a machine shop or talked to an ERP vendor.

When your ERP goes down, scheduling stops. Purchasing stops. Inventory visibility disappears. Shipping delays. The floor idles. Every minute of downtime has a direct, calculable cost — and a generalist help desk does not have the context to treat it like the production emergency it is.

That gap is why Interlink made a deliberate decision to focus on manufacturing. Not because it is the easiest market — it requires a deeper understanding of operational environments, manufacturing ERP and business systems, shop floor infrastructure, and the real stakes of system failure. Because it is where the need is clearest and the difference a specialized provider makes is most measurable.