Interlink helps manufacturers review the infrastructure around ERP systems, including servers, workstations, network connectivity, backups, remote access, security controls, and vendor coordination.
When ERP Feels Unreliable,
the Issue May Be Around the Software — Not Inside It
When an ERP system feels unreliable, the issue is not always the ERP software itself. The problem may be the server, workstation performance, network connectivity, remote access, backups, security controls, vendor access, or missing documentation.
Eight Infrastructure Areas That Affect
ERP Stability and Supportability
We Support the IT Around ERP —
Not the ERP Vendor's Role
Interlink works alongside ERP vendors and software partners. We do not replace the provider responsible for ERP licensing, software customization, application-specific configuration, accounting setup, or manufacturing workflow design.
When an issue requires ERP-specific expertise, Interlink helps coordinate with the vendor while owning the infrastructure, security, access, backup, and documentation layers around the system.
Three Outcomes That Depend on
Stable ERP Infrastructure
Ten Warning Signs That the Environment
Around Your ERP May Need Attention
Four Steps from First Conversation
to Written Findings
Questions About ERP Infrastructure Support
No. Interlink does not replace your ERP vendor. We support the infrastructure, security, access, backup, documentation, and vendor coordination layers around the ERP system. When software-specific expertise is required, we help coordinate with the vendor.
Yes, in many cases. Interlink's role is usually to support the technology environment around the ERP system — not the application itself. Before taking responsibility for any environment, we review how the system is hosted, accessed, backed up, secured, and supported by the software vendor.
Interlink has experience supporting environments that use Global Shop Solutions, IQMS/DELMIAworks, FileMaker, and other manufacturing ERP or business systems. Support depends on the environment, vendor relationship, and infrastructure needs — not just the platform name.
Interlink can review infrastructure factors that may contribute to ERP performance issues — server health, workstation performance, network connectivity, storage, remote access, backups, and vendor coordination. Software-specific performance issues may require the ERP vendor or implementation partner.
Yes. Interlink can help plan the infrastructure side of an ERP server replacement — server lifecycle, backup planning, vendor coordination, access requirements, security controls, and cutover planning. Production-impacting changes are always scheduled around your production schedule.
Yes. Interlink reviews whether ERP servers and production-critical data are included in backup schedules, monitored for failures, protected with offsite or cloud copies, and tested for restore. An untested backup is not a reliable backup.
Is Your ERP Infrastructure Ready
to Support Production?
If your ERP system depends on aging servers, unreliable access, undocumented backups, unclear vendor coordination, or unsupported systems, a manufacturing IT assessment can help identify what needs attention before it becomes an emergency.
