Your ERP system depends on more than the software itself. Servers, workstations, remote access, backups, cybersecurity controls, vendor access, and network reliability all affect whether your team can quote jobs, schedule production, manage inventory, ship orders, and keep operations moving.
Interlink supports the infrastructure around manufacturing ERP and business systems. We do not replace your ERP vendor.
Does Interlink support manufacturing ERP systems?
Yes. Interlink supports the IT infrastructure around manufacturing ERP and business systems — servers, workstations, network connectivity, remote access, backups, cybersecurity controls, vendor access, documentation, and lifecycle planning. Interlink does not replace the ERP software vendor. When software-specific support is required, we coordinate with the ERP vendor while helping keep the surrounding technology environment stable, secure, and supportable.
ERP Problems Are Often Infrastructure Problems
When ERP Feels Unreliable,
the Issue May Be Around the Software — Not Inside It
When an ERP system feels unreliable, the issue is not always the ERP software itself. The problem may be the server, workstation performance, network connectivity, remote access, backups, security controls, vendor access, or missing documentation.
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
What Interlink Supports Around ERP
Eight Infrastructure Areas That Affect
ERP Stability and Supportability
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
Backup Coverage
Whether ERP servers, file servers, workstations, business systems, and production-critical data are included in backup scope.
What Interlink Does Not Replace
We Support the IT Around ERP —
Not the ERP Vendor's Role
Interlink works alongside ERP vendors and software partners. We do not replace the provider responsible for ERP licensing, software customization, application-specific configuration, accounting setup, or manufacturing workflow design.
When an issue requires ERP-specific expertise, Interlink helps coordinate with the vendor while owning the infrastructure, security, access, backup, and documentation layers around the system.
We do not promise
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Guaranteed recovery without assessment
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Instant restore of all systems
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Ransomware-proof backups
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Formal compliance certification
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Specific recovery times without planning
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Recovery of systems that were never backed up
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Replacement of ERP, accounting, or production software vendors
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Elimination of all outage or data loss risk
ERP Platforms and Business Applications
ERP Systems and Business Applications
We May Work Around
When an ERP system feels unreliable, the issue is not always the ERP software itself. The problem may be the server, workstation performance, network connectivity, remote access, backups, security controls, vendor access, or missing documentation.
Global Shop Solutions
IQMS / DELMIAworks
FileMaker
Other ERP & Production Systems
Before taking responsibility for any environment, Interlink reviews how the system is hosted, accessed, backed up, supported, and coordinated with the software vendor. Support depends on the environment and the infrastructure needs — not just the platform name.
How Backup and Disaster Recovery Connects to Business Outcomes
Three Outcomes That Depend on
Recovery Readiness Before an Incident
Outcome 01
Support Growth
As manufacturers add users, servers, applications, files, locations, and production complexity, backup and recovery planning must keep up. Interlink helps identify whether recovery planning can support future growth.
Outcome 02
Increase Efficiency
Documented backups, tested restores, clear recovery order, and known vendor responsibilities reduce confusion during outages, failed backups, restore requests, and business continuity planning.
Outcome 03
Reduce Risk
Backup monitoring, offsite copies, restore testing, protected credentials, ransomware recovery considerations, and written procedures help reduce the business risk of data loss, outages, and recovery uncertainty.
Signs Your ERP Infrastructure Needs Review
Ten Warning Signs That the Environment
Around Your ERP May Need Attention
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
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Backup coverage for ERP and business systems
How the Review Works
Four Steps from First Conversation
to Written Findings
01
We Identify Critical Systems
We discuss which systems the business depends on most — ERP, files, accounting, shipping, drawings, production systems, and vendor-supported applications.
02
We Review Backup Coverage and Monitoring
We review backup scope, job status, alerting, retention, offsite copies, credentials, backup ownership, and failure response.
03
We Review Restore Readiness
We review restore testing history, recovery order, documentation, vendor coordination, and whether current backup design supports realistic recovery expectations.
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We Provide Practical Next Steps
You receive written findings that explain backup gaps, recovery risks, documentation concerns, and recommended next steps — whether or not you move forward with Interlink.
Common Questions
Questions About Backup and Disaster
Recovery for Manufacturers
Does having backups mean we can recover quickly?
Not always. Recovery speed depends on what is backed up, how backups are stored, whether restores have been tested, system size, vendor requirements, infrastructure condition, and the type of incident. Untested backups may not restore cleanly when they are needed most.
Does Interlink guarantee recovery?
No. Interlink does not guarantee recovery without reviewing the environment. We help assess backup coverage, restore readiness, documentation, and recovery planning so manufacturers understand where gaps may exist before an incident occurs.
Can Interlink help with ERP backup and recovery?
Yes. Interlink can review the infrastructure and backup layers around ERP systems, including servers, backup schedules, monitoring, restore testing, and vendor coordination. ERP software-specific recovery steps may require the ERP vendor or implementation partner.
How often should restores be tested?
Restore testing frequency should be based on the importance of the system, business risk, and recovery expectations. During an assessment, Interlink helps identify whether restore testing is documented and appropriate for critical systems — and how often it should happen going forward.
Can backups help after ransomware?
Backups can be an important part of ransomware recovery planning, but they are not a guarantee. Backup design, retention, access controls, offsite copies, monitoring, and testing all affect whether backups can support recovery after a security incident. The environment must be reviewed to understand actual recovery readiness.
Is this a formal disaster recovery plan?
No. This page describes a practical backup and recovery readiness review. A formal disaster recovery plan may require additional planning, testing, documentation, business input, and ongoing review beyond an initial IT assessment.
Is Your ERP Infrastructure Ready to Support Production?
If your ERP system depends on aging servers, unreliable access, undocumented backups, unclear vendor coordination, or unsupported systems, a manufacturing IT assessment can help identify what needs attention before it becomes an emergency.
